As a Project Manager at Custompedia Creative Group, you will take ownership of multiple client projects, lead cross-functional teams, and ensure every project moves efficiently from planning to successful delivery.
We are looking for an experienced agency professional who goes beyond managing tasks and timelines. You should be capable of leading people, making decisions, solving complex project challenges, and maintaining strong execution standards across multiple clients and teams.
- Lead and manage multiple creative and digital agency projects from initiation to completion.
- Develop and oversee project plans, timelines, milestones, resource allocation, and delivery priorities.
- Direct and coordinate cross-functional teams, including creative, social media, strategy, production, performance marketing, and other relevant departments.
- Monitor project scope, workload, budgets, deadlines, and overall execution quality.
- Identify project risks, resolve operational blockers, and make timely decisions to keep projects on track.
- Coordinate with Client Service and internal stakeholders to align project expectations, approvals, progress, and deliverables.
- Supervise and guide project team members, ensuring clear responsibilities, accountability, and effective collaboration.
- Establish and improve project workflows, reporting systems, and operational efficiency.
- Provide project performance reports, progress updates, and recommendations to management.
- Minimum 3 years of professional experience working in a creative agency, digital agency, or integrated marketing agency.
- Proven experience in a project leadership or managerial role, with responsibility for team coordination and project outcomes.
- Strong understanding of creative agency workflows, project lifecycles, and cross-functional collaboration.
- Demonstrated ability to manage multiple client projects simultaneously while maintaining delivery quality and deadlines.
- Strong leadership, communication, problem-solving, negotiation, and decision-making skills.
- Experienced in project planning, workload management, resource allocation, budget monitoring, and risk management.
- Able to work independently, take ownership of project outcomes, and manage challenges with minimal supervision.
- Strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced agency environment.
- Willing to work full-time on-site in Semarang, Central Java.
- Project Management Tools - Experience with ClickUp, Asana, Trello, Notion, Monday.com, or similar project management platforms.
- Agency Service Knowledge - Familiarity with social media management, branding, content production, digital campaigns, and website development workflows.
- People Leadership - Experience supervising Project Officers, Project Coordinators, or multidisciplinary delivery teams.
- Commercial Awareness - Understanding of project profitability, scope management, budget control, and resource efficiency.
- Process Improvement - Experience developing SOPs, project dashboards, reporting frameworks, or operational systems.
- Leadership & Ownership - Take meaningful responsibility for agency project delivery and operational decision-making.
- Cross-Functional Collaboration - Work closely with creative, strategy, digital, production, client service, and management teams.
- Diverse Project Exposure - Handle projects across different brands, industries, and marketing disciplines.
- Operational Impact - Contribute to building more scalable project management workflows, standards, and systems.
- Professional Growth - Strengthen your leadership and managerial capabilities through practical agency challenges.