As a Account Manager / Senior Account Executive at Custompedia, you will own client relationships end-to-end, turn business needs into clear agency direction, and keep projects commercially healthy, well coordinated, and trusted. You will work in an agency environment where clarity, ownership, relevance, and execution quality matter.
- Lead day-to-day communication for assigned client accounts.
- Translate client goals, feedback, and business context into actionable internal briefs.
- Coordinate strategy, creative, social, production, performance, KOL, and other teams as needed.
- Manage scope, timelines, approvals, revisions, risks, and expectations across active workstreams.
- Lead client meetings, presentations, monthly reviews, and performance discussions.
- Identify account growth opportunities while protecting delivery quality and client trust.
- Strong client communication, presentation, and stakeholder management skills.
- Able to manage multiple projects and priorities without losing detail.
- Good understanding of agency workflows and digital marketing deliverables.
- Confident turning ambiguous requests into structured briefs and next steps.
- Strong ownership, judgment, and problem-solving under deadline pressure.
- Multi-Account Management — Experience managing multiple agency accounts.
- Commercial & Account Growth — Commercial awareness and account-growth experience.
- Performance Report Fluency — Comfort reading campaign or social performance reports.
- Real Project Exposure — Work on active agency, client, or internal business projects with practical outcomes.
- Cross-Functional Learning — Collaborate with relevant teams and understand how agency work moves from brief to delivery.
- Feedback & Growth — Receive practical feedback to improve craft, judgment, communication, and execution.
- Portfolio & Career Value — Build experience that strengthens your portfolio and professional track record.
- Ownership Opportunity — Grow into stronger ownership of projects, accounts, systems, or specialist responsibilities.