As a Marketing Automation / CRM at Custompedia, you will design and operate practical CRM and marketing automation workflows that improve lead handling, follow-up consistency, segmentation, and reporting. You will work in an agency environment where clarity, ownership, relevance, and execution quality matter.
- Map lead journeys, lifecycle stages, handoffs, and follow-up rules.
- Build email, messaging, reminder, or CRM automation workflows.
- Maintain contact data quality, segmentation, tags, and pipeline logic.
- Connect forms, websites, sheets, CRM, and other business tools where appropriate.
- Monitor workflow failures and improve automation reliability.
- Document processes so teams can use and maintain them.
- Strong process thinking and comfort with structured data.
- Able to understand customer journeys and operational handoffs.
- Comfort learning automation tools, APIs, webhooks, or no-code platforms.
- Detail-oriented with respect for data quality and privacy.
- Intern applicants with automation, spreadsheet, CRM, or technical project exposure are welcome.
- Automation & CRM Platforms — Make, Zapier, n8n, HubSpot, Brevo, or similar tools.
- REST APIs & Webhooks — Basic API/webhook understanding.
- Lifecycle & Email Automation — Lifecycle or email-marketing experience.
- Real Project Exposure — Work on active agency, client, or internal business projects with practical outcomes.
- Cross-Functional Learning — Collaborate with relevant teams and understand how agency work moves from brief to delivery.
- Feedback & Growth — Receive practical feedback to improve craft, judgment, communication, and execution.
- Portfolio & Career Value — Build experience that strengthens your portfolio and professional track record.
- Paid Internship — Internship roles are paid, with defined scope, supervision, and expectations.