As a HR / People Operations at Custompedia, you will support a healthy, organized employee experience across onboarding, records, attendance, performance routines, policies, and day-to-day people operations. You will work in an agency environment where clarity, ownership, relevance, and execution quality matter.
- Maintain employee records, onboarding, offboarding, attendance, and routine HR administration.
- Coordinate internal policies, forms, letters, and people-related documentation.
- Support performance-review, feedback, and employee-engagement processes.
- Handle employee questions professionally and escalate sensitive matters appropriately.
- Coordinate with managers on people operations and workforce needs.
- Improve HR workflows, templates, and internal service quality.
- Strong organization, confidentiality, and professional communication.
- Basic understanding of HR administration and employee lifecycle.
- Able to handle sensitive information with discretion.
- Comfort with spreadsheets, documents, and internal systems.
- Intern applicants from HR, psychology, management, or related fields are welcome.
- HRIS & HR Software Platforms — HRIS experience.
- Indonesian Labor Regulations & Admin — Basic labor-administration knowledge.
- Employee Engagement & L&D Programs — Employee engagement or L&D exposure.
- Real Project Exposure — Work on active agency, client, or internal business projects with practical outcomes.
- Cross-Functional Learning — Collaborate with relevant teams and understand how agency work moves from brief to delivery.
- Feedback & Growth — Receive practical feedback to improve craft, judgment, communication, and execution.
- Portfolio & Career Value — Build experience that strengthens your portfolio and professional track record.
- Paid Internship — Internship roles are paid, with defined scope, supervision, and expectations.